Sun-Glo of Idaho:
Real-time Freight Visibility Drives Customer Satisfaction
A leading producer of Idaho® potatoes shipping product to grocery and food processing customers nationwide, Sun-Glo of Idaho deployed the Descartes MacroPoint™ real-time freight visibility platform to improve the customer experience, strengthen carrier relationships, and decrease operating costs. With real-time visibility into its shipments, Sun-Glo increased operational efficiency, improved on-time delivery performance, and reduced late penalties and detention fees.
Descartes MacroPoint for Shippers
What if your logistics division could view, analyze, predict and communicate the status of any shipment in real time? MacroPoint enables your team to do just that, dramatically improving their ability to manage supply chain disruptions, increase on-time delivery performance and minimize carrier detention fees.
Key Features & Benefits
Real-Time Multi-Modal Visibility
View the location and updated ETA of every shipment simultaneously in real-time.
Automated Status Updates
Receive automated departure, arrival and pre-arrival notifications with customizable geofencing.
Advanced Search & Filtering
Leverage user-defined fields to create custom views for customers, shipment characteristics, and more.
SKU-Specific Shipment Details
Respond appropriately to shipments at-risk for late delivery based on their contents.
Carrier Performance Reporting
Automate carrier scorecards and KPI reporting. Create custom reports for other objectives.
Supply chain visibility from Descartes MacroPoint will soon include temperature monitoring.
Universal TMS Integration
MacroPoint integrates with every major TMS platform. Custom integrations are available upon request.
Optimize Operational Efficiency
Automate processes, reduce manual communication and maximize your resources.
Descartes MacroPoint gives BASF customers real-time visibility into their shipments, improving delivery reliability and customer satisfaction.
“By tracking our loads with the Descartes MacroPoint platform, multiple BASF functions (Supply Chain, Customer Care, Sales, Logistics), as well as many customers, can proactively determine which shipments are at risk for late delivery, and take appropriate actions to maintain smooth shipping and receiving operations.”
Director of Supply Chain at BASF
Download Case Study