Welcome to the Support Center
Descartes’ Service Desk and Expertise Centers are a critical component to ensuring the success of our clients. Following ITIL principles, Descartes’ portal helps our customers manage their service needs 24 hours a day, 365 days a year. It enables them to track the progress of reported issues and enhancement requests as well as access to a knowledge base to assist self-help.
Have an urgent question?
Check out these FAQs below and contact our team if you need further assistance.