WATERLOO, Ontario, Sept. 25, 2017 (GLOBE NEWSWIRE) — Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that New Jersey-based BASF Corporation, the second largest producer and marketer of chemicals and related products in North America, has deployed the Descartes MacroPoint™ freight visibility solution. BASF is using the solution across its supply chain, customer care, sales and logistics business units to improve the delivery reliability and productivity of transportation providers servicing its North American supply chain.
“As our business has scaled and grown over the years, maintaining excellence in customer service has been a top priority for BASF,” said Bill Wehrle, Director, Supply Chain, BASF. “Driven by customer demand, we sought an automated tracking solution that would provide real-time updates of our bulk truck shipments. After researching the Descartes MacroPoint solution, we decided it was the best fit for our operations. Since its successful implementation, we have seen tremendous improvements in our efficiency and customer satisfaction, as the platform allows us to evaluate delivery reliability information and implement optimization measures.”
The cloud-based Descartes MacroPoint freight tracking solution gives carriers, brokers, logistics service providers and shippers, such as BASF, real-time visibility into load status. Organizations can more closely monitor and evaluate the real-time movement of all their freight in one portal, and take proactive, corrective action before any potential supply chain disruptions occur. Using this robust, automated solution, companies of all sizes can eliminate the need for time-consuming and ineffective check calls with carriers to ascertain load location details, streamline transportation operations, and improve communication about in-transit freight across the supply chain.
“We’re pleased that BASF is seeing significant improvements in productivity, efficiency and customer satisfaction following the deployment of the Descartes MacroPoint freight visibility platform,” said Dan Cicerchi, Vice-President Descartes MacroPoint Solutions at Descartes. “The quick, successful implementation of our solution into nearly all of BASF’s business units is a great example of the power and benefits that real-time transparency and visibility into shipping can provide companies in diverse industries worldwide.”
BASF Corporation, headquartered in Florham Park, New Jersey, is the North American affiliate of BASF SE, Ludwigshafen, Germany. BASF has more than 17,500 employees in North America, and had sales of $16.2 billion in 2016. BASF creates chemistry for a sustainable future, and combines economic success with environmental protection and social responsibility. The approximately 114,000 employees in the BASF Group work on contributing to the success of our customers in nearly all sectors and almost every country in the world.
About Descartes Systems Group
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com, and connect with us on LinkedIn and Twitter.