Descartes MacroPoint™, a premier platform in supply chain visibility software, is proud to announce its sustained industry leadership as recognized in the G2 Grid Reports® for Spring 2024. The Descartes MacroPoint team maintained its status with top rankings across several categories: 

  • #1 Overall Leader in the Supply Chain Visibility Software & Freight Management Software 
  • Leader Enterprise Badge for Supply Chain Visibility & Freight Management Software  
  • Leader Momentum Badge for Supply Chain Visibility & Freight Management Software  

These accolades underscore the continuous satisfaction and success of Descartes MacroPoint users within the freight industry. The platform’s achievements are bolstered by over 450 reviews and a stellar 4.7 out of 5-star rating. 

Mike Hane, Director of Product Marketing at Descartes, commented on the Spring 2024 G2 Grid Report: 

The team here at Descartes MacroPoint is truly grateful for the sustained recognition from the G2 user community. Such endorsements reinforce our commitment to excellence in providing top-tier supply chain solutions. We are dedicated to maintaining industry leadership by ensuring comprehensive compliance tracking across all transport modes and furnishing vital data that enhances the operational efficiency and ecological sustainability of supply chains worldwide.

Here’s what some of our users had to say about Descartes MacroPoint:  

MacroPoint Daily Usage 

“I like that we are able to track shipments every 15 minutes and provide excellent updates to our customers. I really enjoy our Customer Success Manager Samantha Smith. She is very responsive to any issues that we have and attentive to our needs. Walking us through the use of the Control tower and having the self service link for daily usage to help onboard new carriers helps into our system. Integration into our TMS makes it very easy for tracking every day. I have implemented this knowledge to my team. They use Macropoint every day to help update our customers.” 

BEST Available tracking option in the industry  

“As a long-standing customer of Macropoint, we had briefly explored other options in the market two years ago. However, the alternative provider we chose did not meet our expectations in terms of features and customer service. After experiencing challenges and inefficiencies over the past two years, we have made the decision to terminate our contract with them and return to Macropoint. 

I am pleased to report that our staff and operations team are delighted with the choice to resume our collaboration with Macropoint. The superior service and advanced features that Macropoint offers truly set them apart in the industry. 

We look forward to continuing our successful partnership with Macropoint and are confident that your services will continue to meet and exceed our expectations. 

Thank you for your continued support and exceptional service.” 

High Quality Digital Tracking Service 

“MacroPoint is an excellent tool for digital tracking, offering integration options as well as an app based method. The user interface of their application and related sites are easy to understand, and aid in additional record keeping. Their customer service team is knowledgeable, responsive, and determined to help. We use their service regularly.” 

Additional G2 ratings for the Descartes MacroPoint product include:  

  • Meets Requirements – 9.1/10  
  • Ease of Use – 9.2/10 
  • Ease of Setup – 9.1/10  
  • Ease of Doing Business With – 9.5/10  
  • Quality of Support – 9.1/10  
  • Ease of Admin – 9.3/10 

About Descartes MacroPoint:  

Descartes MacroPoint remains a pivotal real-time visibility platform that enables shippers, freight brokers, and logistics service providers to take control of their shipments and freight movements. The platform continues to provide real-time shipment tracking, status alerts, and estimated-time-of-arrival (ETA) data on shipments, connecting with road, air, and ocean carriers through a combination of telematics/electronic logging devices, transportation management systems, a mobile driver application, APIs, and the Descartes Global Logistics Network™—the world’s largest multimodal messaging network. 

Descartes MacroPoint is an indispensable tool for enhancing customer service, improving distribution efficiency, fostering better collaboration with customers, suppliers, and carriers, and minimizing the impact of disruptions and late delivery penalties.