Descartes MacroPoint, an industry leader in supply chain visibility software, has earned notable recognition in the G2 Grid Reports® for the Fall of 2023. Descartes MacroPoint’s team is thrilled to have secured top positions in multiple categories: 

  • #2 Overall Leader in the Supply Chain Visibility Software G2 Grid® Report 
  • #1 Overall “Best Results” on the Results Index for Supply Chain Visibility Software 
  • Momentum Badge for Top Trending Product in Supply Chain Visibility Software 
  • #1 Overall in the Freight Management G2 Grid® Report  

These accolades reflect the satisfaction and achievements of Descartes MacroPoint users amongst the freight industry. In this latest report, Descartes MacroPoint takes immense pride in its fourth consecutive recognition as a leader in the Supply Chain Visibility category. This accomplishment is further endorsed by 260 reviews which boasts a 4.7 out of 5-star rating among the 103 vendors listed in the Supply Chain Visibility Software category. 

Mike Hane, a Director of Product Marketing at Descartes, expressed his thoughts on the G2 Fall 2023 Grid Report: 

“The team at Descartes MacroPoint appreciates the acknowledgment from the G2 user community, as it validates our daily commitment to providing the most reliable, and precise supply chain solutions for our clients. Our dedication at Descartes MacroPoint is rooted in industry-leading tracking compliance across all modes, while supplying actionable data to bolster more efficient and sustainable global supply chains.” 

Here’s what some of our users had to say about Descartes MacroPoint: 

Very useful app for keeping track of drivers 

“Being able to track drivers on every load we run, especially our very valuable loads! Keeping tabs on the driver in case their dispatch does not update their location with us. Had a driver breakdown and dispatch was unresponsive for 24 hours plus. We were able to tell he was going to miss the appt by tracking him.” 

Supreme Customer Service 

“As a freight broker, visibility is essential for us to communicate with our clients on where their freight is. With MacroPoint, we are able to get that location immediately. Some clients love 15 minute updates and some love 2 updates a day. Either way, we are able to meet our client’s needs.” 

Makes My Work Pleasant 

“Descartes MacroPoint offers real-time tracking and visibility of shipments, enabling you to monitor the movement and status of your goods throughout the supply chain. This feature can help you make informed decisions, anticipate delays, and improve overall logistics efficiency.“ 

Additional G2 ratings for the Descartes MacroPoint product include: 

  • Meets Requirements – 9.4/10 
  • Ease of Use – 9.3/10 
  • Ease of Setup – 9.3/10 
  • Ease of Doing Business With – 9.6/10 
  • Quality of Support – 9.1/10 
  • Ease of Admin – 9.3/10 

fALL 2023 G2 REPORT

What to Look for in a Supply Chain Visibility Provider

About Descartes MacroPoint: 

Descartes MacroPoint is a cloud-based multimodal visibility platform designed to empower shippers, freight brokers, and logistics services providers in taking control of their shipments and freight movement. It accomplishes this by offering real-time location, status alerts, and estimated-time-of-arrival (ETA) data on shipments for its users. 

The platform establishes connections with road, air, and ocean carriers through a blend of telematics/electronic logging devices, transportation management systems, a mobile driver application, APIs, and the Descartes Global Logistics Network™—the world’s largest multimodal messaging network. 

Descartes MacroPoint serves as a catalyst for improving customer service, enhancing distribution efficiency, fostering better collaboration with customers, suppliers, and carriers, and minimizing the repercussions of disruptions and late delivery penalties.