View, Analyze, Predict & Report Freight Visibility Data in Real-Time
Over 7,000 Companies Rely on MacroPoint DAILY to Manage Their Freight
To request a platform demo, call 866-346-5372 or submit the form.
The Largest Carrier Visibility Network
MacroPoint operates the largest automated carrier visibility network in North America.
As a result, our customers enjoy 2x to 3x the network effectiveness of alternative platforms, with the
average customer successfully automating visibility over 80% to 90% of all their freight.
MacroPoint is saving us administrative time every month by giving us complete visibility into the location of all of our freight in real-time. It also improves the productivity of our operations because the load tracking solution enables us to plan ahead by reallocating equipment and personnel if there’s an issue with a shipment.
Choosing to partner with MacroPoint was a no-brainer – what they offer is so economical and comprehensive, it’s a pleasure being able to offer our clients such a dramatic step-up in communication abilities and accuracy.
While working on a problematic shipment, I had to perform a check call for one of my major customers. Fortunately the driver was on MacroPoint, so I was able to get a recent location and the information we needed without having to call. MacroPoint allows me to be extremely efficient when multi-tasking during my heaviest workload periods and provides proactive communication to my customers.
With MacroPoint we don’t have to rely on second-hand information to know if a load is going to be delivered late. We can’t get that through verbal communications. The value of MacroPoint is in the higher level of service we can provide to our customers by knowing accurate delivery times. Without the MacroPoint load tracking solution, we wouldn’t know if there’s an issue and we couldn’t provide accurate delivery information to our customers.
Before MacroPoint, our brokered freight tracking process generally included two check calls a day, meaning a shipment could go 6 to 8 hours between loca on updates. Now, we receive dozens of updates on a single shipment directly in our Prophesy Dispatch so ware. And we never have to bother the driver with a check call.
Shippers absolutely want more real-time, accurate information. They need to know where their freight is located at all times because their costs are high. MacroPoint saves us a huge amount of time chasing carriers and drivers to get location updates or to find out why a load may be late. We can search by load number and manage by exception if a truck is behind schedule. We no longer have to utilize our personnel to continually call carriers and drivers.
Our customers can now offer their shippers 100% visibility, and gain the competitive advantage that goes with that. Because the MacroPoint solution can be deployed on a load-by-load basis, our customers have an extremely cost-effective option to track their loads from pickup to delivery.
With its ability to track & trace all of our partner carriers and with features like automated arrival & departure alerts, MacroPoint gives us a level of visibility that other brokers simply can’t match.
MacroPoint provides the peace of mind of knowing a driver’s location when needed, without having to distract or bother the driver with a call. MacroPoint helps reduce our call volume and lets our operations concentrate on something a bit more important … selling the next load!
Once we started tracking loads with MacroPoint we saw an improvement in service performance because we can automate the process of providing shippers with the visibility that they require. MacroPoint’s automated load tracking platform is what EDI was in the past. It improves the productivity of our associates through its integration with our TMS because it has eliminated hundreds of checks calls with carriers and drivers. A growing number of our customers are asking for MacroPoint.